Frequently Asked Questions
Auction's FAQ
• How do I participate in an auction?
To participate in an auction, simply follow the steps outlined on the auction page, including selecting a product, placing a bid, and completing the necessary payment.
• How do I purchase coins to particaipate in an auction?
To purchase coins you can visit the coin shop inside the app.
• What all Payment Methods are available to purchase the coins?
We have multiple payment gateway for you so that you can pay easily for coins.
• What is the validity of the coins?
The coins you purchase doesn't expire.
• Can I ask for refund of unused coins?
The coins you purchase can not be refunded.
• How do I see all the items available in the auctions?
To participate in different items listed in the auctions, navigate to the homepage and there you can see all the items listed for the auction.
• How do I know if I've won an auction?
If you win an auction, you will be notified via email or through the notification system within the auction platform. Additionally, you can check the auction results or your account dashboard for updates.
• Can I bid on multiple items simultaneously?
Yes, you can bid on multiple items simultaneously as long as you have sufficient coins.
• What happens if I run out of coins?
If you run out of coins, you won't be able to place bids in auctions until you purchase more coins from the coin shop.
• How long does an auction typically last?
The duration of an auction can vary depending on the type of auction and the seller's preferences. Some auctions may last a few hours, while others may run for several days.
• Can I retract or cancel my bid?
Bids placed in an auction are considered final and cannot be retracted or canceled. It's important to review your bids carefully before placing them to avoid any mistakes.
• Is there a limit to the number of bids I can place?
No there is no limit on how many bids a user can place in any auction.
• How are auction winners determined?
Auction winners are typically determined based on specific criteria outlined in the auction rules. For example, in a highest bid auction, the highest bid at the end of the auction period wins. In a lowest unique bid auction, the bidder with the lowest unique bid wins.
• What happens if there are technical issues during an auction?
This usually did not occur but in case In the event of technical issues or disruptions during an auction,we may extend the auction duration or take other measures to ensure fairness and transparency. Users will typically be notified of any changes or updates regarding the auction.
Lottery's FAQ
• How do I purchase lottery tickets?
To purchase lottery tickets, visit of our website or app and select the desired lottery game. Follow the prompts to choose your numbers or select a quick pick option, and then pay with coins to complete your purchase.
• How are lottery winners determined?
Winning lottery numbers are determined through random drawing processes. The winning numbers are then announced publicly, and prizes are awarded to ticket holders who match the drawn numbers.
• What happens if I win a lottery prize?
If you win a lottery prize, you will need to claim your prize.
• What are the odds of winning the lottery?
The more tickets you purchase the more chances of you winning the lottery is possible.
• Can I play the lottery in the App & website?
Yes, you can play lottery based on your comfort.